1. Introduction

PixlDocs ("we", "our", or "us") operates the website pixldocs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, and profile picture when you sign up or sign in with Google.
User Content: Templates, documents, form data, and media files you create or upload.
Billing Information: When you purchase a subscription, billing information is collected and processed by our payment provider (Razorpay). We do not store full card numbers on our servers.
Usage Data: Pages visited, features used, browser type, device information, and IP address.
Cookies: Session cookies and authentication tokens to keep you signed in.

3. How We Use Your Information

To provide, maintain, and improve the PixlDocs service.
To authenticate your identity and manage your account.
To process transactions and send related information.
To respond to your comments, questions, and support requests.
To send you technical notices, updates, and security alerts.
To detect, prevent, and address technical issues or fraud.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service Providers: Cloud hosting, authentication, and analytics services that help us operate PixlDocs.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We use industry-standard security measures including encryption in transit (TLS/SSL), secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. Contact us at privacy@pixldocs.com to exercise these rights.

8. Third-Party Services

PixlDocs integrates with third-party services including Google Sign-In, Freepik (media assets), Razorpay Software Pvt Ltd (payment processing), SendGrid (transactional email), and Supabase (authentication and database hosting). These providers have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

PixlDocs is not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at privacy@pixldocs.com.